Terms & Conditions

Welcome to Ruporia. By accessing or using our website (ruporia.com) and purchasing our products, you agree to be bound by the terms and conditions outlined below. Please read them carefully before placing an order.

1. General Conditions

• Ruporia reserves the right to refuse service, terminate accounts, or cancel orders at our sole discretion.
• By placing an order on our site, you confirm that you are at least 18 years old or visiting under the supervision of a parent or guardian.

2. Product Information & Pricing

• We strive to display the colors, features, and specifications of our products (Jewellery, Bags, Fashion items) as accurately as possible. However, actual colors may slightly vary depending on your device screen settings.
• All prices listed on the website are in Bangladeshi Taka (BDT) and are subject to change without prior notice.

3. Order Acceptance & Shipping

• Upon placing an order, you will receive an order confirmation via email or SMS. This confirmation does not signify our final acceptance of your order.
• Delivery times may vary depending on your location. Standard delivery across Bangladesh typically takes 2–5 business days.

4. Payment Terms

• We accept Cash on Delivery (COD), Mobile Financial Services (bKash, Nagad, Rocket), and standard online card payments.
• Full payment or agreed advance (if applicable) must be cleared prior to dispatching your shipment.

5. Return, Exchange & Refund

• Products can be returned or exchanged in accordance with our Return & Refund Policy.
• Any claim regarding damaged, defective, or missing items must be reported to our Customer Care team within 24 hours of receiving the parcel.

6. Intellectual Property

• All content included on this website—such as logos, images, text, graphics, and designs—is the exclusive property of Ruporia and protected by copyright and intellectual property laws.

7. Changes to Terms & Conditions

• Ruporia reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website following any changes constitutes your acceptance of the new terms.

Contact Us

For any questions or inquiries regarding our Terms & Conditions, please contact us at:

• Email: support@ruporia.com
• Facebook: facebook.com/ruporia